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Welcome!

Please use this knowledge base to use the European Weather cloud services, to address common problems and to search for best practices.

For any further query or incident report, please raise an issue in our Support Portal

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Recent news

The infrastructure provider of the EUMETSAT side of the EWC announced an upcoming scheduled maintenance window that will be taking place on 07 February 2024 between 09:00 and 17:00 CET. During the maintenance works, there may be temporary (up to several hours) interruptions of certain components, which may result in: inability to manage cloud resources (e.g., deploy new VMs or remove / re-configure old ones), disruptions in virtual network (e.g., inability to access the VMs from the internet,…
EWC Rockectchat update
Dear all, Happy new year! Today 04.01.2024 we plan to update EWC Rocketchat starting from 15:30 AM CET. The process should take around 1h. During the maintenance period, rocketchat could be not accessible or not available. This maintenance is aiming to improve the performance of rocketchat, bring new features and security updates. We are doing it on short notice to catchup with updates over the Christmas period and to have the platform up to date before most of the users are back to EWC.…
HTC Batch processing
Dear EWC users! HTC batch processing service is now available on EUM side of EWC. It is currently in beta testing. This service is available as best effort for testing. Be aware when trying this service. You can find the description of the service here: EUMETSAT - HTC batch processing It's based on HTCondor. Users can deploy execute nodes and submit nodes in their tenancies and join a common pool of resources. There is a simple example to start with, to customize your processing scripts.…

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