Please use the contact-us form if you have any issue with the system.
http://www.ecmwf.int/en/about/contact-us |
When you fill the form, please add the following information:
Request ID
This is the internal request ID that we use to identify your Web API request. Example: 57286f0d1fd472v1d1e2a545. It can be found in the standard output of your batch request or using the Web API job list.
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Request script
Include the request script either in MARS or Python format.
The more information you provide in your report, the faster we can resolve your issue. |