Read in Recommended support checks about hopefully helpful practises used at ECMWF which can be shared. Some examples and source codes are also available there.

Support checks (on provider's end)


Centre 

Data acquisition method

Data transfer checkData delay checkData completeness checkData quality check
Data recovery option
Exists?Time limit?
1BoM (ammc)

ecpds (ftp)








2DMI (ekmi) ecpds (ftp)
YESNOYESYES
YES14 DAYS
3DWD (edzw)ecpds (https)






4ECCC (cwao)ecpds (http)NOYESNONO
YES4 DAYS
5ECMWF (ecmf)MARSN/AYESYESYES
YESNO
6FNMOC (fnmo)







7JMA (rjtd)ecpds (push)YES





8KMA (rksl)ecpds (push)






9LOPS (lops)ecpds (ftp) YESYESYESNO
YES1 DAY
10METEOAM (cnmc)ecpds (pull from ecgb)YESNOYESNO
YES3 DAY
11METNO (enmi)ecpds (push)YESYESYESNO
YES
12METFR (lfpw)ecpds (push)YESYESYESNO
YES2 YEARS
13NCEP (kwbc)ecpds (ftp)YESYESYES

YESNO
14NIWA (niwa)ecpds (sftp)






15NZMS (nzkl)ecpds (ftps)YESYESNONO
YES1 MONTH
16PdE (lemm)ecpds (push)YESYESYESYES
NO
17SHNSM (sabm) ecpds (ftp)
YESYESYESYES
YES9 DAYS
18UKMO (egrr) ecpds (push)
YESYESYESNO
NO

Support incidents

Number of operational incidents since Sep 2018 per quarters


Year201820192020202120222023
QuarterQ4Q1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sum

created

12915763791212195216181418661711211968

18

14

6



updated12101810745111518256928241728972415242487

29

27

12



closed8916743681011174623211219752110131155

21

20

9






Year201820192020202120222023
QuarterQ4Q1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sum

created

12915763791212195216181418661711211968



updated12101810745111518256928241728972415242487



closed8916743681011174623211219752110131155





Links to JIRA

Restricted to user group "ecmwf" only.