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Online support

There is considerable help information online. Please see:

OpenIFS support email

There is a small team at ECMWF to provide direct support for the model. Any problems or questions with the model can be sent to:

openifs-support@ecmwf.int

We aim to reply within a working week, though during vacation periods this will be longer.

OpenIFS announce mailing list

openifs-announce@lists.ecmwf.int

This is a very low volume mailing list to receive information about OpenIFS such as: new releases, events, training.

Subscribe or unsubscribe

  1. Send an email to:openifs-announce-request@lists.ecmwf.int with the word subscribe or unsubscribe as Subject.

  2. Or visit: https://www.ecmwf.int/r/lists/subrequest/openifs-announce, enter your email address and click Subscribe.

You will receive an email asking you to confirm your request to join the mailing list.

You must reply by sending the message back unaltered in order to be added to the mailing list. This is a security measure to avoid anyone being subscribed to the list without their permission.

For more information about the mailing list, visit : https://www.ecmwf.int/r/lists/info/openifs-announce

ECMWF software support

The ECMWF software support portal allows users to access information on all ECMWF software packages (e.g. ecCodes, Metview) in a single website.

To raise an issue about any ECMWF software (other than OpenIFS), please email:

software.support@ecmwf.int



See also ...

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