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Most common issues

Before trying anything else check you are

The most likely cause of any connection issues are when users are not

:

  • using Python 3

  • using the most up to date version of the CDS API

So before trying anything else check these two things.

Users not checking these things are the most common causes of issues.


Time out errors


If you're receiving an error code which mentioned 'timed out' example below.  


WARNING Recovering from connection error [HTTPSConnectionPool(host='cds.climate.copernicus.eu', port=443):
Max retries exceeded with url: /api/v2/tasks/7b4e735b-5a79-4913-bbcb-cebc0c65b420 (Caused by ConnectTimeoutError(<urllib3.connection.VerifiedHTTPSConnection object at 0x7f81056e8940>, 'Connection to cds.climate.copernicus.eu timed out. (connect timeout=60)'))], attempts 12 of 500



If you're still having problems check out the most frequency causes below




If you are still experiencing connection issues 


Timeout Errors

If you're error message mentions 'timed out' like the example below.

WARNING Recovering from connection error [HTTPSConnectionPool(host='cds.climate.copernicus.eu', port=443):
Max retries exceeded with url: /api/v2/tasks/7b4e735b-5a79-4913-bbcb-cebc0c65b420 (Caused by ConnectTimeoutError(<urllib3.connection.VerifiedHTTPSConnection object at 0x7f81056e8940>, 'Connection to cds.climate.copernicus.eu timed out. (connect timeout=60)'))], attempts 12 of 500