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To assess the user satisfaction with the S2S dataset and the quality of the service provided by ECMWF to access the S2S data, a survey was issued in March 2017. The invitation was sent to more than 700 users who registered to access (but not necessarily retrieved) S2S data. The survey was open for 3 weeks, during which 16% (116) of invitees responded.
Results
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The full results of the 1st S2S user survey have been published on the 23rd of May, 2017. The total number of 116 users answered various questions about their experience with S2S products. survey have been published on 23 May 2017. It can be shortly summarised as follows:
(all stats excluding respondents who answered "N/A") |
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